Legal Documents

Winbey's Terms & Conditions — Your Rights & Responsibilities

Please read these Terms & Conditions carefully before using the Winbey platform. Everything you need to know about accounts, bonuses, payments, and responsible gaming is covered here.

Last Updated: January 1, 2026
Account Registration

Must be 18 or older. Only one account per person is permitted. Register with accurate information.

Bonuses & Promotions

Each bonus has its own wagering requirements. Bonus balance cannot be withdrawn until those requirements are met.

Payment Policy

Use only verified payment methods for deposits and withdrawals. Fraudulent activity will not be tolerated.

Security & Privacy

Your personal data is safe. Winbey never sells your information to third parties.

1 Introduction

Welcome to Winbey. These Terms & Conditions ("Terms") govern your use of the Winbey platform ("Platform"). By visiting winbey.biz, creating an account, or using any of our services, you are deemed to have accepted these Terms.

Winbey is an online gaming platform offering Sports Betting, Live Casino, slots, and more. These terms form a legally binding agreement between you and Winbey, so please read them carefully in full.

Important: If you do not understand or cannot agree to these terms, please do not use the platform. For any questions, contact us at support@winbey.biz.

These terms may be updated from time to time. Continuing to use the platform after any changes constitutes your acceptance of the revised terms.

2 Eligibility & Registration

To use Winbey, you must meet the following eligibility requirements:

  • You must be at least 18 Years must be.
  • You must reside in a jurisdiction where online gaming is permitted by law.
  • You are participating in gaming voluntarily and of sound mind.
  • You are not in violation of any applicable laws or regulations.

Registration Process

1
Provide Accurate Information

During registration, you must provide your full name, date of birth, email address, phone number, and residential address accurately.

2
Email Verification

A verification link will be sent to your email after registration. Click the link to activate your account.

3
KYC Verification

A photo of your National ID or passport must be submitted before your first withdrawal.

One Account Policy: Only one Winbey account is permitted per person, household, device, or IP address. Creating multiple accounts may result in all accounts being closed and balances forfeited.

3 Account Management

Keeping your Winbey account secure is entirely your responsibility. Never share your login credentials with anyone.

Password Security

Use a strong password — at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters. Changing your password regularly is a good habit.

Two-Factor Authentication (2FA)

Enabling two-factor authentication is strongly recommended to protect your account. It significantly reduces the risk of unauthorized access.

If you notice any suspicious activity on your account, contact us immediately at support@winbey.biz. We'll take prompt action.

4 Deposits & Payments

Winbey supports popular payment methods in Bangladesh. Deposits are credited to your account instantly.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Pay ৳500 ৳50,000 Instant
Nagad ৳500 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant
Bank Transfer ৳1,000 ৳2,00,000 1–3 Business Days
  • No additional charges apply to deposits.
  • Only deposit from a payment account that belongs to you.
  • Deposits made through third parties will not be accepted and will be returned.

5 Withdrawal

Withdrawals on Winbey are simple and fast — most requests are processed within 1 hour.

Withdrawal Conditions

  • KYC verification must be completed before any withdrawal can be processed.
  • Withdrawals must be made using the same method used for the deposit.
  • The minimum withdrawal amount is ৳500.
  • To withdraw bonus balance, the associated wagering requirements must be fulfilled.
  • The maximum daily withdrawal limit is ৳2,00,000.

Warning: In cases of suspected suspicious activity, Winbey reserves the right to temporarily suspend withdrawals and request additional verification.

6 Bonuses & Promotions

Winbey offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the promotions page.

General Bonus Terms & Conditions

  • Please read the relevant terms carefully before claiming any bonus.
  • Bonus balance cannot be withdrawn until the wagering requirements have been met.
  • Once a bonus expires, the bonus balance will be automatically removed.
  • Multiple bonuses may be available at the same time, however certain bonuses cannot be combined with one another.
  • Winbey reserves the right to modify or cancel any bonus at any time.

Wagering Calculation

Example: You receive a ৳1,000 bonus with a 5x wagering requirement. This means you must place a total of ৳5,000 (5 × ৳1,000) in bets before the bonus can be withdrawn. Note that not all games contribute equally — slots typically count at 100%, while live games may only count at 20%.

7 Gaming Rules

All games on Winbey are conducted fairly and transparently. Every game outcome is determined by a Random Number Generator (RNG) verified by an independent third party.

  • Always follow the set limits before placing bets in any game.
  • If a game is cancelled due to a technical error, the bet amount will be refunded.
  • If a transaction is incomplete due to a network issue, it will be resolved in accordance with system logs.
  • Intentionally disconnecting during a bet may be treated as a lost round.

If you have a dispute regarding the outcome of any game, please contact support@winbey.biz within 48 hours. Claims submitted after this period will not be accepted.

8 Responsible Gaming

Winbey believes in responsible gaming. We want our users to enjoy gaming as a form of entertainment, not let it become an addiction.

For your convenience, we provide the following tools:

  • Deposit Limit: Set daily, weekly, and monthly deposit limits.
  • Betting Limits: Set a limit on the amount per single bet.
  • Session Time Limit: Set time limits for your gaming sessions.
  • Break / Cool-Off: Take a break from 24 hours up to 6 months.
  • Permanent Exclusion: If needed, you can request a permanent closure of your account.

If you notice signs of gaming addiction, seek help right away. To learn more, Play Responsibly View page.

9 Prohibited Activities

The following activities are strictly prohibited on Winbey and will result in account closure and balance forfeiture:

  • Bonus abuse or bonus arbitrage
  • Fraud or money laundering
  • Creating multiple accounts
  • Using another person's account
  • Using software or bots to gain an unfair gaming advantage
  • Attempting to breach or circumvent the platform's security systems
  • Misconduct or threats directed at staff
  • Use of stolen or unauthorized payment methods

Warning: In cases of fraud, Winbey reserves the right to cooperate with law enforcement and pursue legal action where necessary.

10 Account Closure

You may request account closure at any time. Winbey also reserves the right to close accounts under certain circumstances.

Closed by User

Email support@winbey.biz to request account closure. Withdraw any remaining valid balance before submitting your request. The process is typically completed within 72 hours.

Closed by Winbey

Winbey reserves the right to close an account without notice if there is evidence of a terms violation, fraud, or prohibited activity. In such cases, the account balance may be forfeited.

11 Limitation of Liability

Winbey is committed to delivering the highest quality of service through its platform. However, Winbey will not be held liable for the following:

  • Games lost due to internet disconnection
  • Delays caused by third-party payment providers
  • Temporary service disruptions due to unforeseen technical issues
  • Losses resulting from failure to keep your account credentials secure

If an incorrect payment occurs due to a technical error, Winbey reserves the right to recover that amount, even if it results in a negative balance.

12 Changes & Updates

Winbey reserves the right to update these terms at any time. For significant changes, advance notice will be sent via email.

Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms. We recommend checking this page regularly.

Contact: If you have any questions or complaints about these Terms & Conditions, please contact our support team. We respond in Bengali.

  • Email: support@winbey.biz
  • Live Chat: Available 24/7
  • Response time: typically within 24 hours

Winbey's Safe Gaming Commitment

What Winbey guarantees when you follow the Terms & Conditions

Fair Gaming Guarantee

All games use third-party certified RNG systems. The outcome of every round is entirely random and never predetermined.

Data Protection

Your personal and financial information is protected with 256-bit SSL encryption. We never sell your data to third parties.

Transparent Payments

The full history of your deposit and withdrawal transactions is available in your account dashboard.

Fast Complaint Resolution

We're committed to resolving any issue within 24 hours. Live chat support in Bengali is available at all times.

Responsible Gaming Support

Gaming limits, temporary breaks, and permanent self-exclusion are always available. Your wellbeing is our priority.

Full Support in Bengali

All terms and conditions are available in Bengali. You don't need to be proficient in English.

Have you read the Terms & Conditions?

Sign up with Winbey now and start gaming safely

Accept the terms and join the Winbey family of millions of trusted members. Registration is free and takes just a few minutes.

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